:root{--tm:#0b4aa2;--tm2:#1677ff;--ink:#162033;--muted:#66758c;--line:#d9e4f1;--soft:#f4f8fd;--ok:#087a55;--warn:#a15c00}
*{box-sizing:border-box}.w-page{margin:0;background:#f5f8fc;color:var(--ink);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif}.w-wrap{width:min(1180px,calc(100% - 28px));margin:auto}.w-top{background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20}.w-topin{min-height:72px;display:flex;align-items:center;justify-content:space-between;gap:16px}.w-brand{display:flex;align-items:center;gap:12px}.w-brand img{width:46px;height:46px;object-fit:contain}.w-brand strong{display:block;color:var(--tm);font-size:18px}.w-brand small{color:var(--muted)}.w-btn{appearance:none;border:0;border-radius:11px;padding:12px 18px;background:var(--tm);color:#fff;font-weight:750;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:7px}.w-btn.secondary{background:#fff;color:var(--tm);border:1px solid #abc7e8}.w-btn.light{background:#eaf3ff;color:var(--tm)}.w-hero{padding:62px 0;background:radial-gradient(circle at 85% 20%,#d8eaff 0,transparent 33%),linear-gradient(135deg,#f7fbff,#eaf3ff)}.w-hero-grid{display:grid;grid-template-columns:1.2fr .8fr;align-items:center;gap:36px}.w-kicker{display:inline-block;padding:6px 10px;border-radius:999px;background:#fff;color:var(--tm);font-size:13px;font-weight:800}.w-hero h1{font-size:44px;line-height:1.12;margin:15px 0 12px}.w-hero p{font-size:18px;color:var(--muted);line-height:1.6}.w-hero-card{background:#fff;border:1px solid var(--line);border-radius:22px;padding:25px;box-shadow:0 18px 55px rgba(11,74,162,.12)}.w-section{padding:46px 0}.w-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}.w-card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;box-shadow:0 8px 26px rgba(25,58,100,.05)}.w-card h2,.w-card h3{margin:0 0 8px}.w-card p{color:var(--muted);line-height:1.55}.w-field{margin-top:14px}.w-field label{display:block;margin-bottom:7px;font-weight:700}.w-field input,.w-field textarea,.w-field select{width:100%;border:1px solid #bfd0e5;border-radius:11px;padding:12px 13px;font:inherit;background:#fff}.w-field textarea{min-height:100px;resize:vertical}.w-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:16px}.w-result{margin-top:18px}.w-info{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.w-info div{background:var(--soft);border-radius:10px;padding:11px}.w-info small{display:block;color:var(--muted);margin-bottom:3px}.w-alert{padding:13px 14px;border-radius:11px;margin-top:13px;background:#fff5df;color:#7a4900;border:1px solid #f0d495}.w-alert.ok{background:#eafaf3;color:#086647;border-color:#bdebd8}.w-modal{position:fixed;inset:0;background:rgba(8,22,42,.55);display:none;align-items:center;justify-content:center;padding:18px;z-index:100}.w-modal.open{display:flex}.w-dialog{width:min(520px,100%);max-height:92vh;overflow:auto;background:#fff;border-radius:18px;padding:23px;box-shadow:0 25px 80px rgba(0,0,0,.25)}.w-dialog-head{display:flex;align-items:center;justify-content:space-between}.w-close{border:0;background:#eef3f8;border-radius:50%;width:36px;height:36px;font-size:22px;cursor:pointer}.w-error{color:#b42318;margin-top:10px}.w-footer{text-align:center;color:var(--muted);padding:26px}.w-admin-tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:18px}.w-admin-tabs a{padding:10px 13px;border-radius:10px;text-decoration:none;background:#edf4fc;color:#174f91;font-weight:700}.w-admin-tabs a.active{background:#0b4aa2;color:#fff}.w-table-wrap{overflow:auto}.w-table{width:100%;border-collapse:collapse;min-width:850px}.w-table th,.w-table td{padding:11px;border-bottom:1px solid #e5ebf2;text-align:left;vertical-align:top}.w-badge{display:inline-block;border-radius:999px;padding:5px 8px;background:#edf4fc;color:#174f91;font-size:12px;font-weight:750}
@media(max-width:760px){.w-hero{padding:36px 0}.w-hero-grid,.w-grid{grid-template-columns:1fr}.w-hero h1{font-size:32px}.w-info{grid-template-columns:1fr}.w-topin{min-height:64px}.w-brand small{display:none}.w-btn{padding:10px 12px}.w-card{padding:18px}}
/* Warranty V2.0.0 */
.w-admin-shell{max-width:1320px;margin:0 auto;padding:24px}.w-page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:20px}.w-page-head h1{margin:0 0 6px}.w-page-head p{margin:0;color:var(--muted)}.w-filter-card{margin-bottom:18px}.w-filter-grid{display:grid;grid-template-columns:2fr 1fr 1fr auto;gap:14px;align-items:end}.w-filter-grid .w-field{margin:0}.w-filter-actions{display:flex;gap:8px}.w-card+.w-card{margin-top:18px}.w-card-title{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}.w-card-title h3{margin:0}.w-table small,.w-detail-list small{display:block;color:var(--muted);margin-top:4px}.w-serial-link{font-weight:800;color:var(--tm);text-decoration:none}.w-row-actions{white-space:nowrap}.w-row-actions a{margin-right:10px;color:var(--tm);font-weight:700;text-decoration:none}.w-empty{text-align:center!important;color:var(--muted);padding:28px!important}.w-badge.success{background:#e8f7ef;color:#087a55}.w-badge.warning{background:#fff3df;color:#9a5b00}.w-badge.danger{background:#ffedeb;color:#b42318}.w-badge.muted{background:#eef2f6;color:#64748b}.w-grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.w-form-section{padding:16px 0;border-top:1px solid var(--line)}.w-form-section:first-of-type{border-top:0}.w-form-section h4{margin:0;color:var(--tm)}.w-link-danger{margin-top:16px;border:0;background:none;color:#b42318;text-decoration:underline;cursor:pointer}.w-profile-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-bottom:18px}.w-detail-list{margin:12px 0 0}.w-detail-list>div{display:grid;grid-template-columns:150px 1fr;gap:14px;padding:10px 0;border-bottom:1px solid #edf1f5}.w-detail-list>div:last-child{border-bottom:0}.w-detail-list dt{color:var(--muted)}.w-detail-list dd{margin:0;font-weight:650;word-break:break-word}.w-back{display:inline-block;color:var(--tm);font-weight:700;text-decoration:none;margin-bottom:10px}.w-note{white-space:normal}.w-timeline{margin-top:16px}.w-timeline article{display:grid;grid-template-columns:18px 1fr;gap:12px;position:relative;padding-bottom:20px}.w-timeline article>span{width:12px;height:12px;background:var(--tm);border-radius:50%;margin-top:4px}.w-timeline article:not(:last-child):before{content:"";position:absolute;left:5px;top:16px;bottom:0;border-left:2px solid #d9e4f1}.w-timeline p{margin:5px 0}.w-timeline small{color:var(--muted)}
@media(max-width:900px){.w-filter-grid{grid-template-columns:1fr 1fr}.w-filter-actions{grid-column:1/-1}.w-grid-3{grid-template-columns:1fr 1fr}.w-profile-grid{grid-template-columns:1fr}}
@media(max-width:620px){.w-admin-shell{padding:14px}.w-page-head{display:block}.w-page-head>.w-btn,.w-page-head>.w-actions{margin-top:14px}.w-filter-grid,.w-grid-3{grid-template-columns:1fr}.w-filter-actions{display:grid;grid-template-columns:1fr 1fr}.w-detail-list>div{grid-template-columns:1fr;gap:3px}.w-card{border-radius:14px}.w-table{min-width:900px}}
/* Warranty V2.0.2 */
.w-choice{display:flex;gap:10px;flex-wrap:wrap;margin-top:22px}.w-choice-btn{border:1px solid #aac6e7;background:#fff;color:var(--tm);padding:13px 18px;border-radius:12px;font-weight:800;cursor:pointer}.w-choice-btn.active{background:var(--tm);color:#fff}.cert h2{color:var(--tm)}
/* Warranty V2.0.3.1 */
.w-receive-filter-grid{grid-template-columns:minmax(260px,2fr) minmax(180px,1fr) auto}.w-scan-actions{padding-top:4px;border-top:1px solid var(--line)}.w-inline-search{display:grid;grid-template-columns:minmax(260px,1fr) auto auto;gap:12px;align-items:end}.w-inline-search .w-field{margin:0}.w-btn:disabled{opacity:.55;cursor:not-allowed}.w-receive-table{min-width:900px}
@media(max-width:760px){.w-receive-filter-grid,.w-inline-search{grid-template-columns:1fr}.w-receive-filter-grid .w-filter-actions{grid-column:auto}.w-inline-search .w-btn{width:100%}}

/* Warranty V2.0.3.3 */
.w-check-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:8px}
.w-check-item{display:flex;align-items:center;gap:10px;padding:12px 14px;border:1px solid #dbe3ef;border-radius:12px;background:#fff;cursor:pointer;min-height:48px}
.w-check-item:hover{border-color:#8eb9ea;background:#f7fbff}.w-check-item input{width:18px;height:18px;flex:0 0 auto}.w-check-item span{font-weight:600;color:#26364a}
.w-other-field{margin-top:14px}.w-sticky-actions{position:sticky;bottom:0;background:#fff;padding-top:14px;border-top:1px solid #e7edf5;z-index:3}
.w-summary-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.w-summary-grid>div{padding:13px 15px;border:1px solid #e2e8f0;border-radius:12px;background:#fafcff}.w-summary-grid .wide{grid-column:1/-1}.w-summary-grid span{display:block;font-size:12px;color:#64748b;margin-bottom:5px}.w-summary-grid b{display:block;color:#172235;overflow-wrap:anywhere}
.w-chip-list{display:flex;gap:9px;flex-wrap:wrap}.w-chip-list span{padding:8px 11px;border-radius:999px;background:#eef5ff;color:#164f8f;font-weight:600;font-size:13px;border:1px solid #d6e7fb}.w-note-box{padding:14px;border-radius:12px;background:#fafcff;border:1px solid #e2e8f0;line-height:1.65;min-height:54px}.w-table-link{color:#0b62c4;text-decoration:none}.w-table-link:hover{text-decoration:underline}.w-alert.danger{background:#fff1f2;border-color:#fecdd3;color:#9f1239}
@media(max-width:760px){.w-check-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.w-summary-grid{grid-template-columns:1fr}.w-summary-grid .wide{grid-column:auto}.w-sticky-actions{margin-left:-16px;margin-right:-16px;padding:12px 16px 0}.w-sticky-actions .w-btn{flex:1;text-align:center}}
@media(max-width:420px){.w-check-grid{grid-template-columns:1fr}}
.w-btn.disabled{opacity:.58;cursor:not-allowed;pointer-events:none}


/* V2.0.3.3 — Camera, QR và ảnh tiếp nhận */
.w-image-upload{border:1px dashed #c8d5e6;border-radius:14px;padding:16px;background:#f8fbff}.w-help{margin:10px 0 0;color:#64748b;font-size:13px}.w-upload-count{align-self:center;color:#475569;font-weight:600}.w-image-preview,.w-image-gallery{display:grid;grid-template-columns:repeat(auto-fill,minmax(120px,1fr));gap:12px;margin-top:14px}.w-image-thumb,.w-image-gallery a{position:relative;display:block;aspect-ratio:1/1;border-radius:12px;overflow:hidden;background:#eef2f7;border:1px solid #d9e2ee}.w-image-thumb img,.w-image-gallery img{width:100%;height:100%;object-fit:cover;display:block}.w-image-thumb button{position:absolute;right:6px;top:6px;width:30px;height:30px;border:0;border-radius:50%;background:rgba(15,23,42,.78);color:#fff;font-size:20px;cursor:pointer}.w-modal{display:none;position:fixed;inset:0;z-index:9999}.w-modal.open{display:flex;align-items:center;justify-content:center;padding:18px}.w-modal-backdrop{position:absolute;inset:0;background:rgba(15,23,42,.72)}.w-modal-panel{position:relative;width:min(560px,100%);background:#fff;border-radius:18px;padding:18px;box-shadow:0 22px 60px rgba(0,0,0,.28)}.w-modal-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}.w-modal-head h3{margin:0}.w-modal-close{border:0;background:#eef2f7;border-radius:50%;width:36px;height:36px;font-size:24px;cursor:pointer}.w-modal video{width:100%;max-height:62vh;background:#111827;border-radius:14px;object-fit:cover}.w-receive-qr-card{display:flex;justify-content:space-between;align-items:center;gap:20px}.w-receive-qr-card small{word-break:break-all;color:#64748b}.w-receive-qr-card img{border:1px solid #e2e8f0;border-radius:12px;padding:6px;background:#fff}@media(max-width:640px){.w-image-preview,.w-image-gallery{grid-template-columns:repeat(3,1fr);gap:8px}.w-receive-qr-card{flex-direction:column;align-items:flex-start}.w-modal.open{padding:8px}.w-modal-panel{padding:12px;border-radius:14px}}


/* Hotfix V2.0.3.3.4.2 — bố cục Phiếu đang xử lý */
.w-ticket-card{padding:0;overflow:hidden}.w-ticket-title{padding:22px 24px;margin:0;border-bottom:1px solid var(--line);background:linear-gradient(180deg,#fff,#fbfdff)}.w-ticket-title p{margin:5px 0 0}.w-ticket-count{white-space:nowrap;padding:7px 11px;border-radius:999px;background:#edf4fc;color:#174f91;font-size:13px;font-weight:800}.w-ticket-list{padding:18px;display:grid;gap:16px}.w-ticket-item{border:1px solid #dbe5f0;border-radius:16px;background:#fff;overflow:hidden;box-shadow:0 5px 18px rgba(25,58,100,.045)}.w-ticket-summary{display:grid;grid-template-columns:1.05fr 1fr 1.1fr 1.25fr;gap:0;background:#fbfdff;border-bottom:1px solid #e5edf5}.w-ticket-summary>div{padding:17px 18px;min-width:0;border-right:1px solid #e5edf5}.w-ticket-summary>div:last-child{border-right:0}.w-ticket-summary span:not(.w-badge){display:block;color:#64748b;font-size:12px;font-weight:700;margin-bottom:6px}.w-ticket-summary b{display:block;color:#172235;overflow-wrap:anywhere}.w-ticket-summary small{display:block;color:#64748b;margin-top:5px;line-height:1.45;overflow-wrap:anywhere}.w-ticket-no b{color:#0b5db8}.w-ticket-update{padding:18px}.w-ticket-form-head{display:flex;align-items:baseline;gap:10px;margin-bottom:13px}.w-ticket-form-head b{font-size:15px}.w-ticket-form-head small{color:#64748b}.w-ticket-form-grid{display:grid;grid-template-columns:minmax(210px,.8fr) minmax(240px,1fr) minmax(300px,1.6fr) auto;gap:12px;align-items:end}.w-ticket-form-grid .w-field{margin:0}.w-ticket-form-grid label{font-size:13px}.w-ticket-form-grid select,.w-ticket-form-grid textarea{min-height:46px}.w-ticket-notes textarea{height:46px;min-height:46px;padding-top:12px}.w-ticket-submit .w-btn{min-height:46px;white-space:nowrap}.w-empty-state{margin:22px;padding:30px;border:1px dashed #c8d8e9;border-radius:14px;text-align:center;background:#f8fbff}.w-empty-state b,.w-empty-state span{display:block}.w-empty-state span{margin-top:6px;color:#64748b}
@media(max-width:1180px){.w-ticket-summary{grid-template-columns:1fr 1fr}.w-ticket-summary>div:nth-child(2){border-right:0}.w-ticket-summary>div:nth-child(-n+2){border-bottom:1px solid #e5edf5}.w-ticket-form-grid{grid-template-columns:1fr 1fr}.w-ticket-notes{grid-column:1/-1}.w-ticket-submit{grid-column:1/-1}.w-ticket-submit .w-btn{width:100%}}
@media(max-width:700px){.w-ticket-title{padding:18px;align-items:flex-start}.w-ticket-list{padding:12px}.w-ticket-summary{grid-template-columns:1fr}.w-ticket-summary>div{border-right:0!important;border-bottom:1px solid #e5edf5!important;padding:14px 16px}.w-ticket-summary>div:last-child{border-bottom:0!important}.w-ticket-update{padding:16px}.w-ticket-form-head{display:block}.w-ticket-form-head small{display:block;margin-top:4px}.w-ticket-form-grid{grid-template-columns:1fr}.w-ticket-notes,.w-ticket-submit{grid-column:auto}.w-ticket-notes textarea{height:92px}.w-ticket-count{font-size:12px}}

/* Hotfix V2.0.3.5 — Phiếu đang xử lý chuyên nghiệp */
.w-ticket-body{display:grid;grid-template-columns:minmax(0,1fr);gap:0}.w-ticket-process,.w-ticket-zalo{padding:20px 22px}.w-ticket-zalo{border-top:1px solid #e5edf5;background:#fbfdff}.w-ticket-section-title{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:14px}.w-ticket-section-title b{display:block;font-size:16px;color:#172235}.w-ticket-section-title small{display:block;color:#64748b;margin-top:4px;line-height:1.45}.w-ticket-form-grid{grid-template-columns:minmax(200px,.85fr) minmax(230px,1fr) minmax(320px,1.6fr) auto}.w-ticket-notes textarea{height:74px;min-height:74px}.w-ticket-submit{align-self:end}.w-ticket-submit .w-btn{min-height:46px;white-space:nowrap}.w-zalo-state{display:inline-flex;padding:6px 10px;border-radius:999px;font-size:12px;font-weight:800}.w-zalo-state.no-log{background:#eef2f6;color:#64748b}.w-zalo-state.has-log{background:#e8f7ef;color:#087a55}.w-zalo-log{display:grid;gap:8px;margin-bottom:13px}.w-zalo-log>div{display:grid;grid-template-columns:minmax(130px,.5fr) 1fr;gap:8px 14px;padding:10px 12px;border:1px solid #e2e8f0;border-radius:10px;background:#fff}.w-zalo-log span,.w-zalo-log small{color:#64748b}.w-zalo-log small{grid-column:1/-1}.w-zalo-actions{display:flex;gap:8px;flex-wrap:wrap}.w-zalo-actions form{margin:0}.w-zalo-actions .w-btn{padding:9px 12px;font-size:12px}.w-badge.warning{background:#fff3df;color:#9a5b00}.w-badge.success{background:#e8f7ef;color:#087a55}.w-badge.danger{background:#ffedeb;color:#b42318}.w-badge.muted{background:#eef2f6;color:#64748b}
@media(max-width:1180px){.w-ticket-form-grid{grid-template-columns:1fr 1fr}.w-ticket-notes{grid-column:1/-1}.w-ticket-submit{grid-column:1/-1}.w-ticket-submit .w-btn{width:100%}}
@media(max-width:700px){.w-ticket-process,.w-ticket-zalo{padding:16px}.w-ticket-section-title{align-items:flex-start}.w-ticket-form-grid{grid-template-columns:1fr}.w-ticket-notes,.w-ticket-submit{grid-column:auto}.w-ticket-notes textarea{height:100px}.w-zalo-log>div{grid-template-columns:1fr}.w-zalo-actions{display:grid;grid-template-columns:1fr}.w-zalo-actions .w-btn{width:100%}}

/* Hotfix V2.0.3.5.1 — sắp xếp lại Phiếu đang xử lý, tối ưu desktop/mobile */
.w-ticket-card{padding:0!important;background:transparent!important;border:0!important;box-shadow:none!important;overflow:visible!important}
.w-ticket-title{padding:0 0 16px!important;border:0!important;background:transparent!important;display:flex;align-items:flex-end;justify-content:space-between;gap:16px}
.w-ticket-title h3{margin:0 0 5px;font-size:24px}.w-ticket-title p{margin:0;color:#64748b}.w-ticket-list{padding:0!important;gap:18px}
.w-ticket-item{border:1px solid #d8e4f1;border-radius:18px;background:#fff;overflow:hidden;box-shadow:0 8px 28px rgba(25,58,100,.07)}
.w-ticket-head{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:18px 20px;background:linear-gradient(135deg,#f8fbff,#eef5ff);border-bottom:1px solid #dfe9f4}
.w-ticket-head-main{min-width:0}.w-ticket-kicker{display:block;font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:#64748b;margin-bottom:4px}.w-ticket-head h4{margin:0;color:#0b4aa2;font-size:19px;overflow-wrap:anywhere}.w-ticket-head p{margin:4px 0 0;color:#64748b;font-size:13px}
.w-ticket-info-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:18px 20px;border-bottom:1px solid #e6edf5}.w-ticket-info{padding:13px 14px;border:1px solid #e1e9f2;border-radius:12px;background:#fbfdff;min-width:0}.w-ticket-info.wide{grid-column:1/-1}.w-ticket-info span{display:block;color:#64748b;font-size:12px;font-weight:700;margin-bottom:5px}.w-ticket-info b{display:block;color:#172235;line-height:1.45;overflow-wrap:anywhere}.w-ticket-info small{display:block;color:#64748b;margin-top:4px;overflow-wrap:anywhere}
.w-ticket-body{display:grid!important;grid-template-columns:minmax(0,2fr) minmax(280px,.85fr)!important;align-items:stretch}.w-ticket-process{padding:20px!important}.w-ticket-zalo{padding:20px!important;border-top:0!important;border-left:1px solid #e6edf5;background:#fbfdff!important}
.w-ticket-form-grid{display:grid!important;grid-template-columns:1fr 1fr!important;gap:14px!important;align-items:start!important}.w-ticket-form-grid .w-field{margin:0!important}.w-ticket-notes{grid-column:1/-1}.w-ticket-notes textarea{height:112px!important;min-height:112px!important;resize:vertical}.w-ticket-submit{grid-column:1/-1;display:flex;justify-content:flex-end}.w-ticket-submit .w-btn{min-width:160px}
.w-zalo-actions{display:grid!important;grid-template-columns:1fr!important;gap:9px!important}.w-zalo-actions .w-btn{width:100%;min-height:42px}.w-zalo-log>div{grid-template-columns:1fr!important}.w-zalo-log small{grid-column:auto!important}
@media(max-width:1050px){.w-ticket-body{grid-template-columns:1fr!important}.w-ticket-zalo{border-left:0!important;border-top:1px solid #e6edf5!important}.w-zalo-actions{grid-template-columns:repeat(3,1fr)!important}}
@media(max-width:700px){.w-ticket-title{align-items:flex-start}.w-ticket-title h3{font-size:21px}.w-ticket-count{margin-top:2px}.w-ticket-head{padding:15px 16px;align-items:flex-start}.w-ticket-head h4{font-size:17px}.w-ticket-info-grid{grid-template-columns:1fr;padding:14px;gap:10px}.w-ticket-info.wide{grid-column:auto}.w-ticket-process,.w-ticket-zalo{padding:16px!important}.w-ticket-form-grid{grid-template-columns:1fr!important}.w-ticket-notes,.w-ticket-submit{grid-column:auto}.w-ticket-submit .w-btn{width:100%;min-width:0}.w-zalo-actions{grid-template-columns:1fr!important}.w-ticket-section-title{display:block}.w-zalo-state{margin-top:9px}}
@media(max-width:420px){.w-ticket-title{display:block}.w-ticket-count{display:inline-flex;margin-top:10px}.w-ticket-head{display:block}.w-ticket-head>.w-badge{margin-top:10px}.w-ticket-info{padding:12px}}
.w-alert.warning{background:#fff5df;color:#7a4900;border-color:#f0d495}.w-alert.danger{background:#fff1f2;color:#9f1239;border-color:#fecdd3}

/* Warranty policy V2.2.2 */
.w-policy-link{padding:0 0 46px;text-align:center}.w-policy-btn{min-height:50px;padding:14px 24px;font-size:16px;box-shadow:0 8px 22px rgba(11,74,162,.16)}
.w-policy-hero{padding:58px 0 38px;background:radial-gradient(circle at 85% 20%,#d8eaff 0,transparent 34%),linear-gradient(135deg,#f7fbff,#eaf3ff);text-align:center}.w-policy-hero h1{margin:14px 0 10px;font-size:42px;line-height:1.15}.w-policy-hero p{max-width:680px;margin:0 auto;color:var(--muted);font-size:18px;line-height:1.65}
.w-policy-main{padding:38px 0 52px}.w-policy-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.w-policy-card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:22px;box-shadow:0 8px 26px rgba(25,58,100,.05)}.w-policy-card.wide{grid-column:1/-1}.w-policy-card h2{display:flex;align-items:center;gap:10px;margin:0 0 12px;color:var(--tm);font-size:21px}.w-policy-card h3{margin:16px 0 7px;font-size:16px}.w-policy-card p,.w-policy-card li{color:#4f6076;line-height:1.65}.w-policy-card p{margin:8px 0}.w-policy-card ul{margin:8px 0 0;padding-left:21px}.w-policy-card strong{color:var(--ink)}.w-policy-note{padding:13px 14px;border-radius:11px;background:#eaf3ff;color:#174f91;border:1px solid #c9def7}.w-policy-contact{background:linear-gradient(135deg,#0b4aa2,#1677ff);color:#fff;border:0}.w-policy-contact h2,.w-policy-contact p,.w-policy-contact strong,.w-policy-contact a{color:#fff}.w-policy-contact a{text-decoration:none}.w-policy-back{margin-top:26px;text-align:center}
@media(max-width:760px){.w-policy-hero{padding:38px 0 28px}.w-policy-hero h1{font-size:32px}.w-policy-hero p{font-size:16px}.w-policy-main{padding:26px 0 38px}.w-policy-grid{grid-template-columns:1fr}.w-policy-card.wide{grid-column:auto}.w-policy-card{padding:18px}.w-policy-btn{width:100%}}

/* Warranty receive - no serial quick product selection */
.w-receive-mode{display:flex;gap:10px;flex-wrap:wrap;margin:4px 0 18px}.w-subtitle{margin-top:8px}.w-product-quick{position:relative;max-width:none}.w-product-results{position:absolute;z-index:60;left:0;right:0;top:100%;margin-top:6px;max-height:360px;overflow-y:auto;overflow-x:hidden;background:#fff;border:1px solid #cbdced;border-radius:14px;box-shadow:0 18px 40px rgba(15,55,100,.14);padding:0}.w-product-result{display:flex!important;width:100%!important;max-width:none!important;margin:0!important;border:0!important;border-bottom:1px solid #e6edf5!important;border-radius:0!important;background:#fff!important;padding:13px 15px!important;text-align:left!important;cursor:pointer;flex-direction:column!important;align-items:flex-start!important;justify-content:flex-start!important;gap:3px!important;white-space:normal!important}.w-product-result:last-child{border-bottom:0!important}.w-product-result:hover,.w-product-result:focus{background:#f2f7ff!important;outline:none}.w-product-result b{display:block;width:100%;color:#172235;font-size:15px;line-height:1.35}.w-product-result span{display:block;width:100%;color:#64748b;font-size:13px;line-height:1.35}.w-product-empty{padding:16px;color:#64748b}.w-product-quick input[type=search]{width:100%}
@media(max-width:700px){.w-receive-mode{display:grid;grid-template-columns:1fr 1fr}.w-receive-mode .w-btn{width:100%;padding-left:10px;padding-right:10px;text-align:center}.w-product-results{max-height:320px;border-radius:12px}.w-product-result{padding:12px 13px!important}.w-product-result b{font-size:14px}.w-product-result span{font-size:12px}}
@media(max-width:430px){.w-receive-mode{grid-template-columns:1fr}}